Contact
The fastest way to reach us is our support & refund request form. You can also reply to your purchase receipt email (it reaches us directly).
Support replies appear privately in the support portal. Save your request ID and retrieval code; automatic email notifications and a guaranteed response time are not available.
Useful to include
- The template name and where you bought it (for example, the store name)
- Your order email or receipt number, for download or refund questions
- A screenshot, if something doesn't look right in Excel or Google Sheets
Other help
Many answers are on the FAQ & refunds page. To ask about your data or request deletion, use the private support form. See the privacy policy.
Operator: Plainsheet, Seoul, Republic of Korea